Terms and Conditions
Last updated: 4/3/2025
1. Acceptance of Terms
Dear Customer, by accepting these Terms and Conditions, you declare that:
- You are aware that the complete insertion of the required data in the form ("Form") of Free Trial and its signature in electronic mode (through the appropriate button), is equivalent to contractual acceptance of this document and the Annexes;
- You are aware that the subscription to the Service will become effective only upon receipt of the notice of successful activation sent by Branshield™ via e-mail ("Welcome Email");
- You have read and accept, without reservation, all the provisions and clauses set forth in this document, which are reproduced in full below;
- You have read, understood and accepted the economic terms and conditions contained in this document;
- You have read, understood and expressly accepted, pursuant to and for the purposes of Art. 1341 of the Civil Code, the following provisions of the Terms and Conditions:
- OPERATION OF THE SERVICE
- WARRANTIES
- UNAUTHORIZED USE
- INTELLECTUAL PROPERTY AND COPYRIGHT
- LIMITATIONS OF LIABILITY AND SUPERVENING IMPOSSIBILITY
- MODIFICATIONS TO THESE TERMS
- CONFIDENTIALITY AND PRIVACY
- EXPRESS TERMINATION OF CONTRACT
- ASSIGNMENT OF CONTRACT
- NULLITY
- APPLICABLE LAW AND JURISDICTION
- PERSONAL DATA
- GENERAL CLAUSE
Definitions
For the purposes of these Terms and Conditions and the Annexes, the definitions set forth in this article shall apply.
Subscription
Is the period during which the Customer, upon completion of the Registration phase and payment of the monthly fee, uses the Platform Services. The cost of the Subscription is closely related to the number of Activities entered by the Customer in his/her account.
Customer Account
Is the main account, created directly by the Customer, through which you can manage your Subscription.
User or User Account
Are the licenses of use with limited functionality of the Service activated by the Customer Account.
Attachment(s)
Are the documents having legal force that can be consulted on the Site including but not limited to: the privacy policy and the cookie policy.
Activity
Refers to one or more of the business activities managed by the Client, connected to the Client Account.
Carousel
Is the mode with horizontal interface of using the Widget feature. This feature allows the Client to display the best 15 most recent reviews (having text message).
Chat
Is the support service included in the Platform, which refers to the third-party service offered by Branshield™, through which the Customer can communicate directly with a member of the Company's team to receive the required support.
Customer(s)
Is the natural and/or legal person who, as part of his/her business activity, uses the Service offered by the Company.
Branshield™ or Company
Is the company Branshield™ headquartered in Mississauga, Canada, e-mail info@branshield.com.
Feed
Is the mode with vertical interface of using the Widget feature. This feature allows the Client to expose the best 15 most recent reviews (having text message).
Features
Are the features of the Platform that the Customer can access by browsing the Site.
Integrations
Is the feature present in the Platform that allows the Client to import within it the Public Reviews on third-party sites such as Facebook, Google, TripAdvisor, etc.
Interested parties
Are the Client's customers and/or users invited to review the Activity. They must be informed in advance by the Client about the purpose of the processing of personal data and the use of the Service offered by Branshield™.
Free Plan
Is the free plan offered by Branshield™ that will start from the receipt of the Welcome Email.
Public Review(s)
Are the reviews published on third-party sites and integrated into the Platform.
Private Reviews
Are the reviews that the Customer receives in the Platform and decides to keep confidential.
Registration
Is the stage of subscribing to the Subscription, as described in the "Features of the Service" section of this document.
Sectors
Are the areas of Activities.
Service
Is the innovative system developed by Branshield™, which allows Customers to integrate, manage, monitor and share Public Reviews, as well as send requests for reviews to Interested Parties.
Site
Is the domain www.branshield.com owned by Branshield™
Software and/or Platform
Is the platform conceived, designed, built and put on market by Branshield™, which responds to the domain "app.branshield.com".
Terms and Conditions
Is this document that governs the general terms and conditions between Branshield™, its Customers and any User Accounts connected to it.
Widget
Is a computer function that allows, through a link provided by the Platform, the inclusion of the best and most recent reviews on the site of one's Activity.
2. Service Description
Branshield provides a comprehensive platform for managing property reviews and local search rankings. The service includes:
- Review collection and management tools
- Local SEO optimization features
- Analytics and reporting capabilities
- Customer feedback management
3. User Obligations
By using our service, you agree to:
- Provide accurate and complete information during registration
- Maintain the security of your account credentials
- Use the service in compliance with all applicable laws and regulations
- Not engage in any activity that could harm the service or other users
4. Subscription and Payments
Users understand and agree that:
- Service fees are billed according to the selected subscription plan
- Payments are non-refundable except as required by law
- Subscription renewals are automatic unless cancelled
- Pricing may be subject to change with notice
5. Intellectual Property
All content and materials available through Branshield are protected by intellectual property rights. Users may not:
- Copy or reproduce any part of the service without permission
- Modify or create derivative works
- Remove any copyright or proprietary notices
- Use the service for unauthorized commercial purposes
6. Privacy and Data Protection
We are committed to protecting your privacy and handling your data in accordance with our Privacy Policy. By using our service, you consent to:
- The collection and use of your data as described in our Privacy Policy
- The processing of your information for service-related purposes
- Receiving service-related communications
7. Termination
Branshield reserves the right to:
- Suspend or terminate accounts that violate these terms
- Modify or discontinue the service with notice
- Refuse service to anyone for any legitimate reason
8. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
contact@branshield.com